FAQ

How can I have an account and make my teaching profile?

First, please register and once you have your own account you will be able to make your teaching profile on the Edit Profile section of your account page.

How much do I need to pay for this matching service?

Nothing. It's totally free for teachers. Only students pay a service fee to get the teacher's contact information.

How do I get paid?

Your students will pay you in cash at the end of each lesson and teachers should never ask students to pay in advance.

How much should the lesson fee be?

It's up to you. You can decide your own lesson fee so just pick one which you think is appropriate.

Where and When will my teaching profile be published?

Your teaching profile will be published on our student's page normally within 24 hours after your submission.

How can I change my lesson fee or lesson area ?

You can update your personal information and your profile details any time online at the Edit Profile section of your account page anytime online. Then your updated profile will be published normally with 24 hours.

Where can I change my registered e-mail address?

You can update it in the Edit Account section of your account page.

I forgot my password! What should I do?

You can request a new password then log-in again to set your new password.

How do students contact me?

Students will usually contact you for the first time by sending an e-mail to your registered e-mail address after they have received your contact information. They may also use other means such as phone if you have allowed on your profile page for students to be given your additional contact information.

I don't speak Japanese at all. Can I still register?

Sure, please go ahead. Most of the Japanese students are looking for teachers who can help them brush up their conversation skills so you can talk to them in the language you are teaching.

Can I get a visa from hello-sensei.com?

No. We offer only the online teacher-student matching service that gives you the opportunity to find students.

How long must I plan to be in Japan to have my teaching profile published on hello-sensei.com?

You can have your teaching profile published only if you plan to be in Japan for at least 2 months.

A student just contacted me for a trial lesson but I'm currently unavailable for lessons. Should I still respond to the student?

Yes, please tell the student that you are currently unavailable for lessons. Please also make the status of your teaching profile "unpublished" on the top of the Edit Profile section of your account page until you can start offering lessons again.

I have set the status of my teaching profile to "unpublished" but students still keep sending me e-mails. Why?

Probably the students requested your contact information before you set it to "unpublished". Sometimes this occurs when the students don't contact the teachers immediately after they receive the teacher's contact information.

My question is none of the above what should I do?

Please feel free to contact us by using our Contact Us form anytime. We will answer your question as soon as possible.